AI-Powered Customer Support for Shopify Stores
Automate customer support with intelligent AI that understands your products, orders, and customers.
Start Free TrialTry DemoSupport automation for common Shopify queries.
Faster responses with instant order lookups.
Deep Shopify Integration
Connect directly to your Shopify store with our native app. Access all your data instantly without complex API setups or data migrations.
Setup in Under 2 Minutes
Our Shopify app automatically configures all integrations and begins processing support requests immediately.
Shopify Store Data
Live SyncReal-time synchronization with your Shopify store data for instant customer support.
Orders & Returns
Instant access to order history, tracking, and automated return processing
99.9% accuracyProduct Catalog
Real-time inventory, specifications, and intelligent product recommendations
2M+ productsCustomer Data
Complete customer profiles, purchase history, and personalized support
360° viewPayment & Refunds
Secure payment processing, refund automation, and dispute management
PCI compliantFulfillment
Shipping updates, carrier integration, and delivery tracking
50+ carriersAnalytics
Support metrics, customer satisfaction, and performance insights
Real-timeFree 14-day trial • No credit card required
Automate Complex E-commerce Support
Our AI handles the most common support scenarios automatically, from order inquiries to returns, freeing your team to focus on complex issues that need human touch.
Order Lookup
Customer inquiry
Customer asks about order status
Automation steps
AI fetches tracking info and provides real-time updates
Return Processing
Customer inquiry
Customer wants to return an item
Automation steps
AI validates return policy and initiates refund process
Product Questions
Customer inquiry
Customer needs product information
Automation steps
AI provides detailed specs and recommendations
Automation Impact
See the measurable impact of AI automation on your support operations. These metrics are averaged across all Shopify stores using our platform.
Response time
< 30 sec
Resolution rate
73%
Cost per ticket
$0.42
Customer satisfaction
4.8/5
Real Impact for Shopify Stores
Join hundreds of successful Shopify merchants who have transformed their customer support with AI automation. Here's what they're achieving.
Automated resolution of common inquiries
Instant AI-powered responses 24/7
Significant reduction in per-ticket expense
Higher CSAT scores across all channels
Legacy CivilWorks leveraged Auxx.ai to transform their customer support operations, resulting in an 82% reduction in support tickets and 40% increase in CSAT scores.
Auxx.ai transformed our support operation. We went from drowning in tickets to proactively delighting customers. Our CSAT scores increased 40% in the first month, and we're handling 15K+ monthly orders effortlessly.
Adriana Klooth
Project Manager, Legacy CivilWorks Engineering, Inc
RMD Kwikform utilized Auxx.ai's Shopify integration to reduce support tickets by 67% while handling 8K+ monthly orders with seamless automated responses and upselling capabilities.
The Shopify integration was seamless. Within hours, our AI was handling order status inquiries, processing returns, and even upselling complementary products. The system handles our 8K monthly orders without breaking a sweat.
Zachery Melton
Operations Director, RMD Kwikform
Deliver AI-powered support
Spin up Auxx.ai in minutes. Explore the product tour, automate your top workflows, and partner with our onboarding specialists to launch in record time.